Help

FAQ

HELP! The bot SCAMMED me!
We're sorry about that! Make sure to take a screenshot of the trade history, and we'll refund you as per our rules. If the item you traded is already gone, however, we are not obligated to replace it.

Why are different people different colors?
Each color represents a different group that the user is a part of. Admins, moderators, donators, and users all have different colors.
Why can't I trade for this item?
All items must be reserved before they can be traded. If someone reserved it before you, it's removed from the trade pool. Don't fret though! Another one will probably be banked before long, so keep a close eye out!
Why won't the bot take my Conscientious Objector?
Bots only accept craftable weapons in their trades. The Conscientious Objector and other all-class weapons are not craftable and thus won't be accepted by our bots.
I can't find my question here!
Try the chat room on the left! A lot of users have a lot of questions, and someone there almost certainly has an answer. If you can't find it, feel free to contact the admins of the site using the Contact Us page, and they'll get back to you as soon as they can.

Banking Options

• Weapons
• Scrap Banking - Trade any 2 craftable weapons for 1 scrap metal. You can trade as many weapons as you want and you will get 1 scrap for every 2 weapons you trade the bots.
• Reverse Banking - Trade 1 scrap for 2 weapons that you pick from our bots' inventories. There is a limit on how many weapons you can pick depending on how much you donate to the site.
• Hats and Miscs
• Buy and Sell hats - We buy and sell hats and miscellaneous items for [x] refined each.
• Key Banking
• Sell keys - We buy your keys for [x] refined each.
• Buy keys - Buy keys from our bots for [x] refined each.
• Item Banking
• Sell items - We buy your items for the price listed on the price page.
• Buy items - Buy items from our bots for the price listed on the price page.

How to Bank

All bots will add you and start the trade when it is your turn to trade. When the avatar representing you reaches the far left of the screen, it is your turn to trade and the bot will take care of the rest.

• Weapon Banking
• Scrap Banking - Click the "Bank Weapons" button on the home page then click "Scrap Weapons".
• Reverse Banking - Click the "Bank Weapons" button on the home page, pick a bot, pick which weapons you want, and then click "Finish Trade".
• Hat Banking
• Sell hats - Click the "Bank Hats" button on the home page then click "Sell Hats".
• Buy hats - Click the "Bank Hats" button on the home page, pick a bot, pick which hats you want, and then click "Finish Trade".
• Key Banking
• Sell keys - Click the "Bank Keys" button on the home page then click "Sell Keys"
• Buy keys - Click the "Bank Keys" button on the home page, click "Buy Keys", enter the amount of keys you want to buy, and then click "Purchase".
• Item Banking
• Sell items - Click the "Bank Items" button on the home page then click "Sell Items"
• Buy items - Click the "Bank Items" button on the home page, click "Buy Items", select the items you would like to buy, and then click "Finish Trade".

Trading Limits

There is a limit on how many items can be traded to the bots per trade. You can raise your limit by donating to the site or subscribing to priority. For every $1 you donate to Scrap.TF, you raise your limit by 2 in all categories.

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