Various questions and rare problems that don't fit anywhere else.

Information for guests

This website offers you an automated Team Fortress 2 banking service for weapons, hats, keys and many other items.

You can bank your TF2 items for metal or you can exchange your metal for TF2 items our bots have in stock.

On top of banking we also offer tf2 item auctioning and giveaways/raffles and have an active community

Scrap.TF uses Steam's official OpenID interface to authenticate your Steam account. In this process you sign in with your username and password on the Steam servers, after that the Steam server tells us if you logged in successfully and returns your 64bit Steam ID. Your user credentials will not be shared.

You can read more about it here: http://steamcommunity.com/dev

User profiles

You can change the color of your username by going to your settings -> User Profile. You can use the colors from the previous ranks, but you won't be able to have a custom color of your own until you purchase Super Premium.

In order to request a custom color (SP), you will have to go to the category mentioned previously in your settings and then introduce the color (In Hex) you want in the custom name color box and save. After doing so, a request for said color will be made and sent to the staff. They will decide if to accept or reject said color.

Does that mean I can request any color?

No, it does not mean you can request any color. We will accept your color as long as :

  • The contrast ratio of your color is 3 or higher when the background color is #1A1917. Said thing can be checked here
  • The contrast ratio of your color is 1.5 or higher when the background color is #FFFFFF (white). Said thing can be checked here
    • Your color has to meet both contrast ratios!
  • It is not close to or is not the color of the banned users (#CC1100)
  • It is not an exact copy of the ranks above SP. The ranks and hex colors of them are :
    • Affiliate (#1ABC9C)
    • Contributor (#C5758C)
    • Support (#00ADAF)
    • Server Moderator (#D35400)
    • Moderator (#008AB9)
    • Administrator (#E74C3C)
    • Developer (#00FFFF)
    • Owner (#A475C5)

You can do so by typing [img]linkoftheimage[/img] and posting it.

Badges are given out by participating in events or by doing other things related to the site. Most badges were only given out for certain events and can no longer be obtained.

The only badges that can currently be obtained are the following:

  • Member for x years: This badge is given to everyone based on the number of years they've been a member of the site.
  • Raffle Veteran: This badge is automatically awarded to users who have been raffling for at least 2 years (the difference between your first and most recent raffle being over 2 years), and who have made over 50 raffles.
  • Pony+: This badge is given out only by staff members that select you for it. It is mostly given to very active community members with pony avatars.
  • Beta Tester: This badge is given out to users that help us test new features. We very rarely add new users to the beta testing team.
  • Supporter: This badge is for our volunteer support staff. If you'd like to apply click here.

When you are community banned you cannot do the following:

  • Join our chat or use the support room.
  • Comment on profiles, announcements, raffles, auctions, etc.
  • Have people comment on your profile.
  • View our forum (You will get an error if you try to).
  • Create and/or join raffles.
  • Create auctions or bid in them.
  • Buy Premium.

User settings

In the settings page you can configure some options of your scrap.tf account, you can find the following settings :

General settings

  1. Setting your trade offer URL (recommended): With this option you can paste your trade offer URL so you don't have to add the bot anymore in order to trade with it.
  2. Site Background colour: This option allows you to pick what colour you would like to have as the background in our site. It must be in Hexadecimal (for example, #333333 is a grey colour).
  3. Site theme: You can pick which theme you want to use in order to change the site's appearance.
  4. Desktop notifications: This enables/disables the options of getting a small popup which will inform you about your status in the queue.
  5. Item scrolling: Having this option enabled allows you to scroll through the bot's backpack without having the "bot menu" following you.
  6. Allow tips: Disabling this stops people from being able to tip your raffles.
  7. Allow premium gifts: Disabling this stops people from being able to buy you Scrap.tf premium.
  8. Enable snow overlay: Disabling this stops the snow overlay from showing during the Christmas event.

Update your profile from Steam

This option will allow you to update your username and avatar to your current Steam username and avatar.

Privacy settings

  1. Raffle winner privacy: This option allows you to select what you want from you to be shown when you win a raffle. The options are:
    • Show my avatar and username.
    • Show my avatar, but censor my username.
    • Hide my avatar and username.
  2. Hide all links to your Steam-Profile for other users on Scrap.TF: If you activate this option, no one will be able to go to your Steam profile through Scrap.TF (except staff).
  3. Hide last online time from your profile: Activating this will hide the "Last online:" text from your profile.
  4. Delete Your Content: This section allows you to automatically remove your own content from being visible on the site. You may decide to remove your raffles, your comments, or both. It is possible to only remove content older than a certain amount of months by selecting a value in the "Delete selected content older than" dropdown menu. Please keep in mind it is not possible to undo this action.

User Profile settings

  1. Name color: Here you can change the colour of your username to the colour of a previous rank, or if you have access to custom colors, the color which you have requested.
  2. Custom Color [super premium and above]: You can fill in the hexadecimal value of a color that you would like to have. If it gets rejected, some of the reasons could be that your color is too dark or too bright (color guidelines). You can confirm how your username will look like by filling in the hex value and looking at the preview at the top of the page.
  3. Custom user title [premium and above]: With this option you can define your custom title, so everyone can get to know more about you. Please make sure it adheres to the community rules.
  4. Setting your custom avatar [premium and above or users with the pony+ badge]: Here you can upload your custom avatar by selecting the file from your device. They must adhere to the community rules, and be less than 200*200 px.

Profile settings

  1. Custom Profile URL: This option allows you to have a custom userID instead of your usernumber. Example.
  2. Profile Background Color: You can set the background color for your profile here. It must be in Hexadecimal.
  3. Profile Theme: You can set the theme of your profile here. You can obtain more themes in our events.
  4. Profile Background Image: You can upload an image that you would like to use as your profile background. Right now we are only accepting these following file types: .jpg and .png.
    • Background Image Repeat: You can set how your background image will be repeated.
    • Background Image Position: You can set the starting position of the background image.
    • Background Image Attachment: You can set whether a background image is fixed or scrolls with the rest of the page.
    • Background Image Size: You can set if you would like the background image to keep it's size, fill the whole page, or the user's screen.
    • Use profile background on your raffles: Enabling this makes the site use your profile background as background on your own raffles.
  5. Transparent Profile Boxes: You can make your profile boxes have some transparency so the background is more visible. Example.
  6. Show steam level: This enables/disables the badge next to your name on your Scrap.tf profile showing your achieved level on steam.
  7. Enable profile comments: If this has been disabled, users cannot leave or see comments on your profile page.
  8. Social media: You can link your YouTube channel, Twitch.tv Channel and Twitter profile on your profile page. You cannot use this for promotion, but it will allow users to find you on other platforms.
  9. About you: You can introduce not rule breaking information about yourself here. It will be shown under your user information. Example.

File uploads

Here you can manage every avatar and background which you have uploaded and you can have up to twenty images uploaded. With them you can:

  • Set Avatar: It will set that image to your avatar. You can change it any time.

Profile and Inventory Privacy

You need to set your community profile as well as your inventory to public (setting it just to "logged in users only" won't work!).

  1. Open your steam profile and click on Edit Profile, you'll end up at this page.
  2. Click on "My Privacy Settings" and select "Public - Viewable by anyone on the World-Wide Web" in both the "Profile Status" and "Inventory" sections.
    • You don't need to disclose your Steam Gift inventory, unless you want to use game banking.
  3. If you have done that, click the "redo validation" link in the warning message at the top of the page.

If that does not work, try relogging from Scrap.tf. If the message is still present after that, repeat the process after some time has passed (we recommend 30 to 60 minutes) as Steam sometimes takes a while to update its status properly. 

About Scrap.tf

First of all, please make sure that the issue you want to discuss is urgent!
This is because we have, on average, 30,000 trades taking place per day, so if for example your trade failed, help can be sought through our help center (the one you are viewing right now!), dedicated help forum or live support chat (if available). This is much more preferable than contacting us directly, which only serves to hinder our work.

Our staff do not wish to be personally contacted by any users. However, if you urgently need to contact us to disclose a security vulnerability or other critical issue(s) with the site, please email admin@scrap.tf with the details and you should receive a response within a day.

Most of the time we are not looking for any new staff members. If we are ever accepting new applications an announcement will be posted in our raffles section.

Yes, you can! For more information please enter live support and ask your possible future peers! If you would like to join, please fill out the following form.It is highly recommended to be a regular user of our community and site, so that you are familiar with the way Scrap.TF works, the way trading works, and any common issues that might occur.