Various questions and rare problems that don't fit anywhere else.
You can change the color of your username by going to your settings -> User Profile. You can use the colors from the previous ranks, but you won't be able to have a custom color of your own until you purchase Super Premium.
In order to request a custom color (SP), you will have to go to the category mentioned previously in your settings and then introduce the color (In Hex) you want in the custom name color box and save. After doing so, a request for said color will be made and sent to the staff. They will decide if to accept or reject said color.
No, it does not mean you can request any color. We will accept your color as long as :
You can do so by typing [img]linkoftheimage[/img] and posting it.
Badges are given out by participating in events or by doing other things related to the site. Most badges were only given out for certain events and can no longer be obtained.
The only badges that can currently be obtained are the following:
When you are community banned you cannot do the following:
In the settings page you can configure some options of your scrap.tf account, you can find the following settings :
Here you can manage every avatar and background which you have uploaded and you can have up to twenty images uploaded. With them you can:
This option will allow you to update your username and avatar to your current Steam username and avatar.
First of all, please make sure that the issue you want to discuss is urgent! This is because we have, on average, 30,000 trades taking place per day, so if for example your trade failed, help can be sought through our help center (the one you are viewing right now!), dedicated help forum or live support chat (if available). This is much more preferable than contacting us directly, which only serves to hinder our work.
Our staff do not wish to be personally contacted by any users. However, if you urgently need to contact us to disclose a security vulnerability or other critical issue(s) with the site, please email [email protected] with the details and you should receive a response within a day.
Most of the time we are not looking for any new staff members. If we are ever accepting new applications an announcement will be posted in our raffles section.
For more information please contact the Help and Support Manager, 3xlneet, by writing a comment on their Scrap.TF or Steam profile. It is highly recommended to be a regular user of our community and site, so that you are familiar with any ongoing issues in Scrap.TF; how to solve those issues; and how the system works.
Information about issues can be found in the help center and the help and support forums.